Giving your feedback
We believe it is important to hear patients’ views on services they have received. You can make your voice heard by taking part in surveys, such as the GP patient survey, when you get the opportunity. View feedback from the GP patient survey.
We also find out what patients think through other feedback tools, such as the Friends and Family Test. The information we gather is key to helping people working in the NHS to make improvements where necessary. Positive feedback helps too because it provides a morale boost for hard-working NHS staff.
Another way you can feedback on the service you have received is by making comments or complaints.
You can also give feedback on services you have received by posting comments on websites including the NHS website.