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Our Prescription System

If you have registered with SystmOnline Appointment Booking System and have received your login details please click here to order your prescription. 

PLEASE NOTE: If you cannot re-order some of your repeat medication items you should inform us by writing into the text box at the foot of the form so that you can remind us to re-authorise your expired repeat medication (s).

If you have been given new medication from the hospital please tell the practice and Rachel Dowd so that the changes can be reviewed by a doctor and changes made.

You are welcome to call Rachel or one of the prescribing team to discuss issues that you may have regarding your repeat medications.

On the NHS we cannot issue you with more than 3 months supply of repeat medications.

Repeat Prescriptions

red_orange_pillsAt this surgery we offer several ways for you to order your repeat medications 

  • Online  - this can be done via the link at the top of this page. to obtain an on-line account you will need to bring in some Id so reception can issue a username and password.
  • By hand - tick off the selected items on your repeat prescription request slip which you will find attached to your prescription or complete a blank repeat prescription request slip and leave it in the prescription box near the reception.
  • By post – enclosing a stamped addressed envelope if you want it posted back to you.
  • Via your local pharmacy - this has to be by prior arrangement between you and them.

If you have made an agreement with one of our local chemists to deliver your medication to your home then please enter a note at the foot of the request so that reception staff know to pass the script to the chemist concerned. Please not that this arrangement is only for patients that are housebound or are disabled. You must come to an agreement with your local chemist yourself.

Some Hints and tips

It is very helpful for us if you could leave a daytime contact telephone number with your request so as we can contact you to discuss any queries we may have regarding your request.

Only items which have previously been deemed available on repeat can be ordered without the need to speak to a GP. Unless the item is available on repeat it cannot be issued. For example antibiotics are not available as repeats. Similarly, various pain killers or creams that were given in the past for conditions may not have been deemed necessary or suitable to be put on the repeat list, so it is not always possible to order these. If you are in any doubt please contact the surgery.

Please do not request your medication too far in advance of your current batch running out. We tend to issue three months supply at a time for chronic conditions.  This is because your health and medication requirements may change and will need reviewing before issue.

We do not accept repeat prescriptions over the telephone. This is because medications names, duration and quantities can be complicated and mis-heard and we want to avoid mistakes and keep you as safe as possible.

Medication Reviews

To keep you safe we will continously review your medications to ensure that our patients receive appropriate medications based on your latest and required review and the latest evidence. Previously recommended treatment can sometimes change.

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you do not attend the review your condition may have changed and it may be unsafe to continue to issue you with repeat medications that may not be right for you.

Symbol Error 3Please allow two full clear working days for prescriptions to be processed and remember to take weekends and bank holidays into account.


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